TOP-8 SNAPSHOT TABLE
Brand | Best For | Pricing Model | Contract | Funding | Hardware Highlights |
Clover | All-in-one POS + KDS | Plan-based % + cents | Varies | 1–2 days + instant | Flex, Mini, Station, App Market |
Leaders | Clover bundles + hands-on setup | Custom (ask for interchange-plus in writing) | Confirm term/ETF | T+2 | Clover lineup; Authorize.net for online |
MerchantOne | Fast approvals + Clover options | Custom (interchange-plus on request) | Often multi-year unless neg. | Next-day options | Clover + virtual terminal |
Stax | Steady volume, predictable margins | Subscription (monthly) + interchange at cost | Flexible | Next-day options | Hardware-agnostic; Text2Pay/invoicing |
Payment Depot | Straightforward | IC++ and easy exit | nterchange-plus (clear markup) | Flexible | T+1/T+2 |
WorldPay | Multi-location growth and scale | Custom (IC++) | Multi-year typical; negotiate| | Standard | Broad POS ecosystem; APIs |
Swipe4Free | Dual pricing / compliant surcharging | Dual pricing or credit surcharge | Varies | Next-day options | PAX/Dejavoo; Clover-compatible |
WHY THESE 8
We weight what matters in restaurants:
- Total cost clarity (pricing model, monthly fees, incidentals)
- Contract terms (initial term, ETF, auto-renewal window)
- Funding speed (T+1/T+2, instant options, batch cut-off, weekends)
- Restaurant POS depth (menus, modifiers, KDS, online ordering, tips)
- Online + invoicing (pickup/delivery, catering deposits, links)
- Hardware reliability and swap SLAs
- Dispute support and reputation patterns
We also build “effective-rate” math from sample statements and typical restaurant mixes (lots of tips, a growing share of online orders, and debit/credit mix).
QUICK MATCHES BY CONCEPT
- QSR / fast-casual with line-busting and online pickup: Clover, Stax, Leaders (Clover), Paysafe
- Full-service dining with tips and KDS: Clover, Leaders (Clover), Merchant One (Clover), Worldpay
- Pizza / takeout heavy with delivery integrations: Clover, Stax, Payment Depot, Worldpay
- Bars / tabs / high tip adjustments: Clover + Leaders or Merchant One for setup and support
- Catering and events (deposits, large tickets): Stax (Text2Pay/ACH), Payment Depot, Worldpay
HOW RESTAURANT PRICING REALLY WORKS
Your “rate” is the merchant discount rate: interchange + small network assessments + your processor’s markup. Interchange depends on card type (debit vs. credit; rewards vs. non-rewards) and channel (in-person vs. online). Restaurants feel extra effects from tips, online ordering volume, and adjustments (voids/partials). For steady volume, interchange-plus (IC++) or subscription (monthly fee + per-txn cents at interchange cost) usually beats flat rate over time—especially with a decent share of regulated debit.
How to self-audit in 5 minutes: take last month’s statement, add every fee (processing, monthly, PCI, gateway, chargebacks), divide by gross card sales, multiply by 100. If your mix is mostly in-person and you’re >~3% for multiple months, it’s time to revisit pricing, routing, tip data handling, or providers.
BRAND-BY-BRAND MINI REVIEWS
Clover
Best all-in-one restaurant POS
Why it fits restaurants: Menus, modifiers, KDS, online ordering, and handhelds (Flex) are mature. Instant/expedited payouts help cash-flow weeks.
Who it’s best for: QSR, fast-casual, and full-service that want one vendor for POS + payments and a large app ecosystem.
Real-world example: $120k/mo volume, 75% in-person EMV/tap, avg ticket $28, tips 16% → with plan-based pricing, effective rate is competitive; upgrading to an interchange-plus arrangement via a partner can shave basis points.
What to watch: Terms vary by partner; confirm the exact markup, any app fees, and instant-deposit fees.
Leaders Merchant Services
Best for Clover bundles + hands-on setup
Why it fits restaurants: Dedicated accounts, Clover availability, and practical onboarding support; funding typically ~T+2.
Who it’s best for: Owners who want someone to assemble hardware + menu + printers/KDS and stay available after go-live.
Real-world example: Single-location bistro $80k/mo, tips 18% → ask for interchange-plus in writing (basis points + per-txn cents) and confirm batch cut-off; target next-day eligibility if volume supports it.
What to watch: Get term/ETF and all monthly fees in writing; calendar the auto-renewal window.
Merchant One
Best for fast approvals with Clover options
Why it fits restaurants: Quick underwriting and next-day funding options, with Clover hardware for tip workflows and shifts.
Who it’s best for: Single-location teams prioritizing speed to live and simple training.
Real-world example: $55k/mo café, avg ticket $16 → negotiate interchange-plus; verify next-day eligibility and weekend handling.
What to watch: Contracts are often multi-year unless you negotiate; pin down ETF and renewal terms.
Stax
Best subscription pricing for steady volume
Why it fits restaurants: Membership pricing (monthly fee + interchange at cost with per-txn cents) can reduce percentage markups. Text-to-Pay and invoicing help catering/event deposits.
Who it’s best for: Volume-steady concepts with >$30k–$40k/mo and predictable traffic.
Real-world example: $150k/mo fast-casual with online pickup growing → subscription often beats flat rate; verify cents-per-transaction on many small tickets.
What to watch: Ensure your ticket size doesn’t make the per-txn cents dominate; confirm hardware costs.
Payment Depot
Best straightforward IC++ with easy cancellation
Why it fits restaurants: Clear interchange-plus quoting and simple account changes appeal to owners who dislike tiered pricing.
Who it’s best for: Single or few locations that want flexibility and easy exits.
Real-world example: $70k/mo pizza takeout with delivery mix → IC++ is usually kinder to regulated debit and mid-tickets; add ACH for large catering invoices.
What to watch: Confirm no surprise gateway fees and whether next-day is available for your MCC.
Worldpay
Best for multi-location restaurant groups and growth
Why it fits restaurants: Enterprise-grade acquiring with portals, advanced reporting, and accelerated payout programs; wide POS ecosystem.
Who it’s best for: Groups planning to scale, add channels, or expand to new regions.
Real-world example: 6-location group, $900k/mo aggregate → request custom IC++ with volume-tiered markups; bake in accelerated funding and support SLAs.
What to watch: Multi-year terms are common; negotiate ETF, auto-renewal, and rate reviews.
Swipe4Free
Best for dual pricing or compliant surcharging
Why it fits restaurants: Turnkey signage and device programming to implement dual pricing or credit-only surcharge programs—useful for thin margins.
Real-world example: $60k/mo diner, avg ticket $18 → dual pricing presented on menus and screens can reduce card cost; ensure debit is never surcharged.
What to watch: Keep disclosures current, test refunds/partial voids so fees reverse correctly, and follow state-specific display rules.
BUYER GUIDE
Start with workflow, not price. For full-service, you need smooth tip prompts and post-auth tip adjust, split checks, and reliable KDS. For fast-casual, prioritize handhelds for line-busting, QR where it helps, and online pickup that routes to the right printer/KDS.
Pick a pricing model that matches your volume. For steady volume, IC++ or subscription models usually win over time. Flat rate is simple but often overpays on regulated debit. Whatever you choose, get the markup in writing (basis points + per-txn cents) and compute your effective rate monthly.
Funding and cash-flow. Confirm batch cut-off, weekend handling, and instant-deposit fees. Close batches after tip adjust at a consistent time. Use instant deposit only for crunch moments (payroll, COD) so fees don’t stack.
Online ordering math. Marketplaces convert but take a toll on margin. Your own ordering plus links costs less but needs promotion. Reconcile both in one “all channels” report so tax, fees, and deposits match nightly.
Chargebacks. In restaurants, most disputes are service issues (“not as described,” “never received,” “wrong tip”). Publish clear refund/redo policies, print phone and pickup time on receipts, and fix tip errors same-day.
NEGOTIATION PLAYBOOK
Ask for:
- Interchange-plus or written subscription terms (monthly fee + per-txn cents)
- Full fee table: monthly, PCI, gateway, batch, chargeback, instant-deposit, device fees
- Funding terms in writing (T+1/T+2, batch cut-off, weekend/holiday rules
- Contract term, ETF, auto-renewal window, and who pays return shipping on device swaps
- Next-day eligibility for your MCC and volume
Script you can use:
“We’re a [QSR/full-service] doing about [$X/month] with avg ticket [$Y] and [Z%] online. We’re comparing interchange-plus quotes. Please send your exact markup (basis points + per-transaction cents), all monthly/incidentals, funding timeline and cut-off, and the contract term/ETF. If you support Clover, include hardware costs and swap SLAs.”
COMPLIANCE SNAPSHOT
Surcharging vs. dual pricing. If you add a credit-card fee, it applies to credit only (never debit) with signage and receipt requirements. Many dining rooms prefer dual pricing (cash vs. card prices shown up front) to reduce guest friction. Where required, show the total credit price on menus and screens. Train staff to explain it in one sentence.
Staff script (keep it simple):
“Our menu shows both prices. Debit and cash are the lower price; credit is the card price.”
PCI basics. Even with plug-and-play systems, you still own basics: strong manager passwords/MFA, locked user roles, device updates, and the correct SAQ annually. Avoid storing card numbers in notes or photos.
2-WEEK ROLLOUT PLAN
Days 1–2: Map hardware, printers/KDS, and network; avoid leases—prefer buy or month-to-month.
Days 3–5: Build menu and modifiers; test routing to bar, expo, hot, cold.
Days 6–7: Train staff on tip prompts and post-auth tip adjust; print quick scripts.
Days 8–9: Soft launch weekday lunches only; review nightly reports.
Days 10–14: Full launch; fix routing and batch timing before the first weekend rush.