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Contact Us

We offer secure payment solutions to businesses all over the United States and appreciate our client's trust. We want to make it as easy and straightforward to contact us as possible. This page should be as clear and informative as possible, and encourage your confidence in talking to us. If you have any questions regarding our services or would like to talk about a partnership with us, please contact us. Our helpful staff are always available. Thank you again for your interest!
Phone Support
Talk to our sales team about your payment processing needs.
(888) 714-3515
Monday - Friday, 6am - 6pm PST
Email Support
Send us your questions and we'll respond within 24 hours.
[email protected]
Monday - Friday, 6am - 6pm PST

Send us a message

Fill out the form below and we'll get back to you as soon as possible.
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Phone Support
(888) 714-3515
Email Support
[email protected]
Support Hours
Monday - Friday 6 AM - 6 PM PST

Frequently Asked Questions

Find answers to common questions about our payment processing services.

How long will it take to hear back from you?

We typically respond to all questions submitted by the end of the next business day unless you’ve written and sent your inquiry late on a Friday or during the weekend in which case it could take up to three business days! You will generally hear back from us the same day during business hours. As soon as you send your message or inquiry, you will get verification that we received your request for information. You can always depend on a prompt reply from our team.

Who answers my inquiries?

When you type in your message and hit send, may know this will goes directly to one of our support team. Each inquiry is assessed and responded to by a qualified member of the staff.

Our Promise of Support

MerchantServices-USA values support as one of our most important attributes. Our support team consists of seasoned professionals who are very attentive to each and every inquiry. We will do our best to respond quickly (almost always within 24 hours) and provide you with relevant, complete and accurate answers to your specific inquiry. You can expect us to do more than simply follow the routine: an assigned specialist will investigate the specifics of your request and propose the best option for your business.