TOP PICKS (SHORT REVIEWS)
Stax
A strong choice for steady recurring volume. The subscription model (monthly fee plus interchange at cost with a small per-transaction amount) can lower percentage markups as you grow. Built-in card-on-file, subscriptions, Text-to-Pay for failed payments, and ACH for large invoices suit clinics and firms on retainers.
Payment Depot
Straightforward interchange-plus with clear statements. Works well for practices and firms that want predictable markups and easy reconciliation for invoices and installment plans. ACH add-ons help control cost on larger bills.
Worldpay
Best for multi-location practices or larger firms. Enterprise rails, reporting, and APIs support scale and mixed online/in-office payments. Negotiate custom IC++ tiers, support SLAs, and accelerated funding.
Clover
Front-desk friendly with fast deposits, pay-by-link, and simple recurring. Good fit if you also take in-person payments and want one-vendor mindset.
Leaders Merchant Services
Hands-on rollout with Clover and mainstream gateways. Useful when you want someone to configure card-on-file consent, text-to-pay, and ACH quickly and stay available after go-live. Ask for interchange-plus in writing.
Merchant One
Fast approvals and practical help wiring up virtual terminal, payment links, and next-day options. Good for new practices and small firms that need speed to live.
Swipe4Free
If you opt for dual pricing or credit-only surcharging, they provide signage and device programming. For healthcare and professional settings, clarity matters: never surcharge debit or HSA/FSA debit; many offices prefer showing a clear card price up front.
Paysafe
Global payments provider with online invoicing/links, tokenization for card-on-file, recurring billing options, and risk tools suitable for professional services and clinics. Good for firms that want a flexible gateway approach with clear consent flows. Terms and pricing vary by setup—confirm markup and funding timelines in writing.
HOW PRICING REALLY WORKS
Your total cost is interchange plus small network assessments plus the processor’s markup. Professional services and healthcare usually mix front-desk card-present with card-not-present links and recurring billing. If your volume is consistent, interchange-plus or a subscription model often beats flat-rate over time—especially when you move larger invoices to ACH. Calculate your effective rate monthly: add every fee (processing, monthly, PCI, gateway, chargeback, instant deposit), divide by gross card sales, then multiply by 100.
COMPLIANCE MADE SIMPLE (PCI + HIPAA-AWARE PRACTICES)
Use role-based access and strong passwords/MFA on manager portals, keep devices updated, and complete the correct PCI SAQ annually. Payment processing itself typically isn’t a HIPAA business-associate function, but don’t place PHI or diagnoses in invoice “notes” or receipt memos. If your EMR/CRM stores ePHI, ensure you have a BAA with that vendor. For HSA/FSA, remember many cards route as debit—never surcharge debit. If you use dual pricing, show the card price clearly before payment and on receipts.
SUBSCRIPTIONS, CARD-ON-FILE, AND ACH
For recurring billing, insist on network tokenization and an automatic account updater so renewals don’t fail when cards expire. Keep dunning polite with text or email pay links and make cancellation straightforward. Add ACH for retainers, treatment-plan milestones, or annual engagements; publish refund timelines because ACH credits settle slower than card refunds.
5-STEP ROLLOUT PLAN
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Choose pricing: interchange-plus or subscription, and confirm all monthly and per-transaction fees in writing.
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Enable tokenization and account updater; set card-on-file and recurring consent language (amount or range, frequency, change/cancel steps).
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Configure payment links, virtual terminal, and ACH for large invoices; set refund timelines.
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Turn on AVS/CVV for online payments; consider 3-D Secure only where risk or region warrants it.
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Reconcile the first two weeks daily; check funding timing vs batch cut-off; compute your effective rate and re-quote if it drifts up.