Stax, formerly known as Fattmerchant, is a leading provider of payment processing solutions, catering to businesses of all sizes across various industries. Stax has gained recognition for its transparent pricing model, innovative technology, and comprehensive customer support. The company offers a suite of products including payment gateways, point-of-sale (POS) systems, and virtual terminals, all designed to simplify and streamline payment processing for merchants. With a focus on reducing costs and enhancing efficiency, Stax aims to redefine the payment processing experience for its customers.
What is Stax Merchant Services?
Stax Merchant Services offers a full range of payment processing solutions tailored to meet the needs of retail, e-commerce, healthcare, professional services, and other industries. Their services include credit and debit card processing, ACH payments, mobile payments, and online payment gateways. Stax also provides advanced reporting analytics, subscription billing, and integration with various business tools to ensure seamless and efficient transaction management. Their cloud-based platform allows businesses to access real-time data and insights, enhancing decision-making and overall business performance.
Pros
- Flat-rate monthly fees
- Lower costs than traditional processors
- POS, mobile, and e-commerce payments
- Detailed transaction reports
- Excellent customer service
Cons
- Flat monthly rate may be costly
- Not ideal for low transaction volumes
- Time needed to master advanced features
How Much Does Stax Service Cost?
Stax’s pricing model is based on a subscription fee plus direct cost pricing. Here’s a general breakdown:
| Monthly Subscription Fee | Typically starts around $99 per month, depending on the plan and features. |
| Transaction Fees | Merchants pay direct cost per transaction (interchange fees) without additional percentage markups. |
| Setup Fees |
Often, there are no setup fees, but it’s best to confirm during the quote process. |
| Additional Fees | May include optional fees for premium features or additional services. |
Brand Features
- Credit Cards: Accepts Visa, MasterCard, Amex, and Discover
- Flat-Rate: Transparent monthly fee plus direct costs
- POS Systems: Easy-to-use, robust in-person payments
- E-commerce: Comprehensive online payment solutions
- Mobile: Accept payments on-the-go
- Recurring Billing: Automated payments for subscriptions
- Analytics: Robust tools for sales and performance insights
- API: Seamless integration with developer-friendly API
How to Apply
Applying for Stax services is a simple process:
- Visit Stax.com: Go to their official website.
- Contact Sales: Reach out to their sales team via phone or the online contact form to discuss your business needs.
- Request a Quote: Provide business details to receive a customized quote.
- Sign Up: Complete the application process and sign any necessary contracts.
- Setup and Start Processing: Set up the provided equipment and start processing payments.
Alternative Services
While Stax offers extensive features, here are some alternatives to consider:
Leaders: Known for transparent pricing and ease of use, great for small businesses.
PaymentDepot: A robust payment gateway ideal for e-commerce with strong developer tools.
MerchantOne: User-friendly mobile payment solution with no long-term contracts.
Clover: Offers versatile POS systems with extensive customization and business management features.
Why Should I Choose Stax?
Stax stands out for its transparent pricing model, advanced technology, and comprehensive suite of payment solutions. The flat-rate subscription model with no hidden fees makes it an attractive option for businesses looking to understand their costs upfront. Stax's focus on innovation, real-time reporting, and seamless integration with existing systems ensures that businesses can efficiently manage their payment processing needs. The commitment to 24/7 customer support further enhances its appeal, making Stax a reliable choice for businesses of all sizes and sectors.
Conclusion
Stax.com provides a robust array of merchant services designed to meet the needs of various business types. With its transparent pricing, advanced technology, and excellent customer support, Stax is a competitive player in the merchant services market. While detailed pricing requires a personalized quote, the tailored solutions and high level of service make Stax a strong consideration for businesses seeking reliable and efficient payment processing.
FAQs
What types of businesses can benefit from Stax Merchant Services?
Stax serves a wide array of businesses, including retail stores, e-commerce, healthcare, professional services, and service-based businesses. Their solutions are scalable to fit both small and large enterprises.
Does Stax support recurring billing?
Yes, Stax offers support for recurring billing, making it easy for businesses to manage subscriptions and recurring payments.
How secure is payment processing with Stax?
Payment processing with Stax is highly secure. They utilize advanced encryption and fraud detection technologies to protect sensitive cardholder data.
Can I use Stax for e-commerce payments?
Absolutely. Stax provides secure online payment gateways that integrate easily with your e-commerce platform, allowing you to accept payments seamlessly.
What customer support options are available with Stax?
Stax offers 24/7 customer support through multiple channels, including phone, email, and live chat. They also provide an extensive online help center for additional support.
Are there any hidden fees I should be aware of?
No, Stax is known for its transparent pricing model. However, it is essential to understand the subscription fee and per-transaction costs associated with your plan.
Does Stax integrate with popular accounting software?
Yes, Stax integrates with various popular accounting and business management software, making it easier to track and manage finances.
How long does it take to set up Stax services?
Setting up Stax services is relatively quick. After completing the application process, businesses can typically start processing payments within a few days.
Is there a minimum transaction volume required to use Stax?
Stax does not generally impose a minimum transaction volume, making its services accessible to businesses of various sizes.
Can I switch my existing merchant account to Stax?
Yes, switching to Stax from another provider is straightforward. They offer assistance to ensure a smooth transition and to help integrate their services into your existing operations.