Paysafe Review – Everything You Should Know
Founded in 2000, Paysafe is a top merchant account service provider. It is an iPAYMENT/PAYSAFE Group subsidiary that caters to all types of businesses. The company is based in California and serves over 100,000 companies across 50 states. Its parent company has extensive experience in the payment processing industry. Apart from providing credit card processing services at competitive rates, Paysafe also offers other products and services including POS systems, cash advances, online ordering software among others.
Product and Services
Paysafe provides companies with merchant account services. Most of these are ISO from reputable First Data, but the company offers accounts from different back-end processors as well.
Credit processing services
Paysafe accepts a wide arrange of transactions. Clients can swipe most credit and debit cards. It also supports mobile app payments such as AndroidPay, SamsungPay, and ApplePay. The best part is that they also accept some high-risk merchants. The application process for their services takes place online. Paysafe does not charge a start-up fee. Their approval record is quite impressive with a 98% acceptance rate. The company has a $500 assurance program. If you don’t save money while transacting through them, the company writes you a $500 check.
Although they accept some merchants in the high-risk industry, they don’t take up businesses in the travel, adult entertainment, non-retail gun sales, and marijuana industries.
Clover POS system
When it comes to POS systems, Paysafe offers their merchants POS equipment and other paraphernalia from Clover. In the POS gadgetry industry, Clover stands out as one of the leading companies. They provide a wide range of high-quality products that include Bluetooth enable mobile swipe systems, mobile app pay readers, and EMV chips.
Clovers advanced gadgetry allows you to customize your options as you please. For instance, you can choose to receive business reports in regards to your customer transactions and manage inventory. A combination of Paysafe and Clovers products helps your company to receive payments without any qualms.
First Data, Pax, Verifone Terminals, and Pad pins
Paysafe ensures that their customers are well taken care of by providing payment terminals from industry leaders. These companies include Verifone, Pax, and First Dat. The terminals are paramount because your customers cannot pay without them.
What’s more, is that all terminals that Paysafe provide are PCI compliant. In regards to date, you and your customers are guaranteed maximum protection. Merchants may opt to either buy or lease this terminal. However, Paysafe provides the necessary pieces of equipment at no cost, when you are starting.
A comprehensive summary of what Paysafe offers
- Merchant account services
- POS systems, Pin Debit, and Credit Card Terminals including First Dat, Verifone, Clovers POS, and others
- Cash advances and business loans
- Loyalty card applications
- Website and logo design
- Mobile/NFC wallet payments
- EMV card readers and processing including Google pay, Samsung Pay, and Apple pay.
Capital loans
Leaders Funding is a lending department under Paysafe. It provides capital loans to merchants who have run their companies for over 6 months. For merchants to qualify for these loans, they should have earned a minimum of $10,000 per month in sales. If you are looking for a partner who can help you grow your business, then Paysafe could be an ideal option. Additionally, Leaders Fund provides borrowers with a flexible payment structure. For these loans, Paysafe work in conjunction with Wells Fargo. The approval process for the loans is 48 hours. After approval, you can expect the funds within 4 days.
Paysafe does not demand a particular minimum credit score to lend merchants money. Their loan terms are friendly their rates are affordable.
Instant accept
If you like to work with software that can easily fuse with Quickbooks, you’ll be happy to know the Paysafe provides Instant Accept. It is a Quickbook compatible software that offers a lot of good options. You can use it to send invoices to your customers and receive money from electronic payments and a wide array of cards. It also grants merchants access to their customers’ accounts. Furthermore, you can use the software to create customer accounts and generate invoices and reports with the utmost ease.
The compatibility of Instant Accept with Quickbooks helps merchants to minimize accounting errors. This software comes with SSL encryption which protects your data. As such, fraudsters and hackers cannot interfere with your customers’ information. Paysafe does not display the pricing details of this software on their website. However, you can always call them to find out.
SimplyPaid
If you are a merchant that prefers a paperless payroll, you will be glad to know that Paysafe offers SimplyPaid. You can use it to pay out to Paypal, ACH payment, banks account, ApplePay, virtual debit cards, and even checks. SimplyPay services are profoundly safe. To find out about their pricing, you can contact Paysafe.
Pricing
The pricing of Paysafe varies. It depends on the type of business you run and the revenue you generate in a month. On their website, you will not find any information on pricing structures. However, you can engage the company representatives to send you a quotation.
Negotiable Pricing
Paysafe works with independent sales agents. Depending on the agent handling an account, there is always room for pricing negotiations. According to customer comments, Paysafe pricing seems to fall within the industry average.
Virtual Terminal and Payment Gateway Pricing
On its website, Paysafe advertises payment gateway and virtual terminal solutions. Authorize.Net is the company that provides these services. Paysafe charges a separate transaction rate as well as a monthly fee for the gateway.
Three-year contract
When you approach Paysafe, they will offer you a 3-year contract. It is the standard practice across the merchant account industry. The agreement also comes with a PCI compliance fee and a monthly fee. According to most of the complaints, Paysafe monthly charges fall anywhere between $20-$25. Early cancelation of this contract attracts an early termination fee. The subsequent fee ranges from $250- $350.
When to use Paysafe Services
While Paysafe services may not suit all businesses, it is ideal in some enterprises. These include;
- Merchants want to diversify their payment options to meet their customer’s needs
- The small businesses that prefer to tap card payments
- Online businesses looking for a way to accept eCommerce payments
Company Reputation
Whenever you set out looking for a merchant account service provider, reputation is of the essence. A company with an impeccable reputation and excellent customer service can help you grow your business. Paysafe ticks many boxes when it comes to reliable customer service, reasonable and competitive pricing, tailored business solutions, and so on.
Customer service
Paysafe is serious about its customer care. The company’s management allocates a customer service representative to each merchant they serve. These representatives are dedicated to answering any questions that merchants may raise. In case you cannot reach your rep, Paysafe has a reliable 24/7 customer service line.
The company grooms its customer representatives well enough to not only handle general problems but also technical issues. Technology is not every merchant’s forte, and without assistance, you can lose significantly in sales.
The company’s able customer service is coupled with a reliable FAQ section that merchants can use to troubleshoot common problems. Additionally, merchants can use its resourceful PDFs to resolve a host of issues if the need arises.
Data Security
Data security is a sensitive issue surrounding payment processing. It is a massive concern that merchants have, not only for themselves but also for their customers. Paysafe takes all the measures necessary to ensure that their clients’ data is well protected. As such the company is PCI certified. On top of that, they have invested heavily in encryption technology. Paysafe also partners with companies that take security seriously. Authorize.Net and Clover are good examples.
Pros
- Few industry restrictions: Most companies in the merchant’s accounts industry have restrictions on some types of business. As a result of this, they lock out a lot of hardworking merchants. Fortunately, Paysafe does not mind partnering with high-risk businesses.
Cons
- Limited transparency: Paysafe does not display its pricing structure on its website. However, you can always contact them for a quotation.
- Early contract termination fee: Paysafe charges a fee for early contract termination. It is a practice that most businesses in this niche adopt.
Bottom Line
In regards to other players in the merchant account service industry, Paysafe has a commendable rating. One of the reasons is because they extensive services and extend the necessary customer support to merchants. If you add the web and logo design, loans and cash advances, payment gateways, you can rest assured that Paysafe leads from the forefront in its industry.
Apart from that, Paysafe has a generous sign-up bonus. After all considerations, this company is ideal for all merchants. However, the ultimate decision on whether they are good for your business model lies with you.